FAQ

What materials do you use?

We work with engineering-grade filaments (like PLA+, PETG, and ABS), chosen based on how the piece will be used — strength, finish, and exposure to sun or heat.

What's the production time?

Catalog pieces are usually produced within a few days. Custom projects vary depending on complexity — we'll confirm the timeline with you before placing the order.

Do you make custom pieces and projects?

Yes! Send us your idea, a sketch, or a reference by email and we'll develop the piece with you, from concept to final finish.

Do you ship to other cities?

Yes, we ship across the United States via courier (USPS, UPS, or FedEx). Shipping is calculated at checkout based on the delivery address.

What payment methods do you accept?

We accept credit card, debit card, and other methods available directly at the store's secure checkout.

What if the piece arrives damaged?

Message us by email as soon as you receive it — we'll look into it and resolve it with a replacement or reprint.